ENG
KOR
ENG
CHN
Shop
Company
About Us
Business Areas
Certifications
CI
Directions
Products
Find Products
Air Circulation Unit
Ventilation Fan
Filter/Heat Exchange Element
Installation Accessories
CS Center
CS Center
FAQ
Service Request
Dealer Recruitment
Notice
News
Events
New Installation Site
Resources
Air Quality
Pollutants
Regulations
E-Catalog
Manual Download

회원로그인

회원가입

오늘 본 상품 0

없음

Service Request

01. Warranty Period Guide

The product warranty period and component retention period comply with the "Consumer Protection Act" and adhere to the consumer dispute resolution standards.

Product Warranty Period

  • The warranty period refers to the period during which the manufacturer or seller guarantees free repairs for any quality, performance, or functional defects occurring under normal conditions.
  • The warranty period is calculated from the consumer's purchase date, verified through the product warranty certificate (including the purchase receipt).
  • For special contract sites, the defect warranty insurance policy period applies.
  • If the product warranty certificate (including the purchase receipt) is unavailable, the warranty period is determined by considering the manufacturing date minus three months (reflecting the distribution period).
  • The warranty period does not apply in the following cases:
    ① If the product is used in abnormal environments such as in vehicles or ships.
    ② If the product is used for non-household purposes.
    ③If the product is purchased second-hand and its warranty period has already expired, it is not covered, and the company is not liable for compensation if repairs are not possible.

02. Free & Paid Repair Services Guide

Free Repair Services

  • If a defect in quality, performance, or function occurs under normal use within the warranty period.
  • If the product was previously repaired free of charge (based on the repair date): 6-month free repair warranty (for the same issue/part).
  • If the product was previously repaired for a fee (based on the repair date): 12-month free repair warranty (for the same issue/part).

Paid Repair Services

Category Applicable Cases
Warranty Period
  • Products whose free warranty period has expired.
Installation/Removal
  • Relocation due to moving, product reinstallation, or requests for external device connections.
Consumables
  • Expired or worn-out consumable parts (batteries, filters, lamps, handles, grates, etc.)
  • failures caused by unauthorized parts or options.
Customer Negligence
  • Failures due to user errors, failure to follow the usage manual
  • unauthorized repairs/modifications, dust buildup in the product, foreign object insertion, power issues (circuit breakers, outlets, power cords, etc.)
  • water/gas supply issues
  • external environmental issues
Other
  • Requests for product inspections unrelated to defects (e.g., filter cleaning).

03. Service Fee Guide

Service fees are determined based on the "Consumer Protection Act" regulations.
The service fees comprise material costs, call-out fees, and repair fees as follows:

Material Costs

Material Costs: The price of replacement parts during product repair (including 10% VAT).

Call-out Fees

Charged for onsite repair requests regardless of the repair service.
Call-out fee:22,000 KRW

Repair Fees

The technical service fee required based on repair complexity and time.

04. Consumer Dispute Resolution Standards (Fair Trade Commission Notice No. 2019-3)

Article 1 (Purpose)

This notice sets forth consumer dispute resolution standards based on the "Consumer Protection Act" to facilitate smooth dispute resolution between consumers and businesses by providing specific agreements or recommendations.

Article 2 (Filing a Claim)

If an agreement cannot be reached between the disputing parties, they may file a claim with relevant government agencies, municipal governments, the Korea Consumer Agency, or consumer organizations.

Article 3 (Product and Compensation Standards)

The scope of applicable products, resolution standards, warranty periods, and component retention periods are specified in the attached tables.

Supplementary Clause <No. 2019-3, April 3, 2019>

This notice shall take effect from the date of issuance.

● Appendix I. Dispute Resolution Criteria (Consumer Goods)

Dispute Type Resolution Criteria
1. Performance or functional defect within 10 days of purchase under normal use requiring significant repair
  • Product exchange or refund of purchase price
2. Performance or functional defect within 1 month of purchase under normal use requiring significant repair
  • Product exchange or free repair
3. Defects within the warranty period under normal use
1) In case of defect occurrence
2) When repair is impossible
3) When exchange is impossible
4) When the exchanged product requires significant repair within 1 month 		1) Free repair
2) Product exchange or refund of purchase price
3) Refund of purchase price
4) Refund of purchase price
4. Loss of product by business operator after repair request by consumer
1) Within warranty period
2) After warranty period 		1) Product exchange or refund of purchase price
2) Refund with 10% added to depreciation (maximum: purchase price)
5. Damage due to lack of repair parts within the retention period
1) Within warranty period
1-1) When the defect occurs under normal usage
1-2) When the defect is caused by the consumer's intention or negligence
2) After warranty period 		1-1) Product exchange or refund of purchase price
1-2) Exchange after collecting the fee for paid repair
2) Refund after depreciation, plus 10% of the purchase price
6. Damage during transportation at the time of product purchase
  • Product exchange
    *(Note: If entrusted to a professional transport agency, the seller may claim compensation from the transport company.)*
  • If the same defect has been repaired up to 2 times within the warranty period, or if several defects have been repaired up to 4 times, and the defect reoccurs, it will be considered irreparable.
  • Depreciation = (Service years / Useful life) × Purchase price
  • The depreciation method follows the straight-line method, and the useful life is calculated based on the monthly depreciation table in Appendix IV.

● Appendix IV. Product-Specific Warranty Periods, Parts Retention Periods, and Useful Life

Product Type Warranty Period Parts Retention Period
Ventilator Home Appliance 1year 5years
Heat Exchange Unit 1year 5years

※ Parts Retention Period: The period indicated by the business operator on the warranty certificate.

문의글
작성일26-08-24 12:34

본문

이름 Phyllis
이메일 stansburyphyllis620@gmail.com
문의제목
문의내용 대한민국 사용자를 위한 1xBet 안내

현재 많은 사용자가 1xbet 주소에 관한 정보를 찾아봅니다. 알 수 없는 링크나 복제 페이지를 주의하면서 현재 이용 가능한 페이지인지 확인하세요. 주소가 열리지 않는다면 네트워크 상태와 입력한 URL을 먼저 점검할 수 있습니다.

회원 정보와 로그인 절차를 확인할 때 1xbet 재가입 항목을 계정 메뉴에서 살펴볼 수 있습니다. 가입할 때는 실제로 사용하는 연락처를 입력하고 본인 명의 정보를 정확하게 확인하세요. 탈퇴나 재가입이 필요하다면 계정 정책을 먼저 확인한 뒤 고객센터 안내를 이용할 수 있습니다.

프로모션 참여 전에 1xbet 보너스 사용 관련 내용을 비교해 볼 수 있습니다. 보너스마다 적용 대상과 유효 기간이 다를 수 있으므로 사용 전에 롤링 요건을 살펴보세요. 표시된 금액만 보지 말고 출금 조건도 함께 확인하는 것이 중요합니다.

이벤트 검색에서는 1xbet 금요일 보너스 같은 표현이 사용됩니다. 캐시백 비율과 지급 시간은 프로모션 규칙에 따라 달라질 수 있습니다. 이벤트머니의 사용 범위와 만료 시간을 반드시 살펴보세요.

등록 과정에서 코드를 적용하려는 사용자는 1xbet프로모션 코드를 참고할 수 있습니다. 입력 위치는 등록 화면이나 프로필의 혜택 메뉴에서 찾을 수 있으며 사용 조건과 유효 기간을 함께 읽어봐야 합니다.

대한민국 대상 코드 검색에서는 1xbet 프로모션코드 2026 같은 키워드가 표시될 수 있습니다. 미래 연도가 포함된 페이지는 사전 안내이거나 확인되지 않은 정보일 수 있으므로 실제 적용 화면과 기간을 확인하세요. 1xbet프로모션코드 보증금 없음처럼 혜택 유형을 포함한 검색어도 검색 범위를 좁히는 데 도움이 됩니다.

입금과 출금 정보를 확인할 때는 1xbet 입금방법 관련 안내를 확인해야 합니다. 사용 가능한 결제 방식은 지역과 계정 상태에 따라 달라질 수 있고 거래 전에 수수료와 한도를 확인하세요. 출금이 거절되었다면 계정 인증과 보너스 조건 및 결제 정보를 차례로 확인하고 결제 제공업체의 상태를 확인할 수 있습니다.

기기에 맞는 접속 방법을 확인하려면 1xbet pc버전 관련 정보를 살펴볼 수 있습니다. PC에서는 운영체제와 브라우저 호환성을 살펴보고 알 수 없는 설치 파일은 실행하지 마세요. 앱 설치가 어려우면 모바일 웹 버전을 이용할 수 있는지 확인하세요.

스포츠 메뉴와 라이브 기능을 살펴보려면 1xbet 시스템 배팅 항목을 찾아볼 수 있습니다. 경기 시작 시간과 시장 상태에 따라 베팅 가능 여부가 달라지고 배팅 규정과 정산 기준을 먼저 읽어보세요. 경기결과가 예상과 다르게 정산된 경우 해당 시장의 규정을 확인해야 합니다.

게임과 스포츠 카테고리를 둘러보는 이용자는 슬롯 1xbet 같은 검색어를 확인할 수 있습니다. 표시되는 수치와 실제 결과 사이에는 변동성이 있으므로 게임별 설명과 제한 사항을 확인하세요. 예산과 이용 시간을 미리 정하고 책임감 있게 이용하세요.

서비스의 합법성과 안전성을 검색하는 경우 1xbet 공식 관련 정보를 확인할 수 있습니다. 접속 가능 여부만으로 합법성이나 안전성이 보장되는 것은 아니므로 현재 관할 지역의 법률과 공식 안내를 확인하세요. 기술적 문제가 발생하면 브라우저와 네트워크부터 점검하고 확인되지 않은 해결 프로그램을 설치하지 마세요.

문의 방법과 사용자 경험을 확인할 때는 1xbet갤 같은 키워드가 검색됩니다. 커뮤니티 게시물과 리뷰는 개인 경험이므로 여러 출처를 비교하세요. 총판이나 제3자가 민감한 정보를 요구하면 응답을 중단하고 공식 지원 절차를 우선하세요.

Mobile and account searches for Korean users

Users searching in English may use 1xbet appli. Check the selected region before following account or download instructions.

For Android, iOS, and desktop installation searches, users may enter download 1xbet for pc. iPhone availability may depend on the App Store region and the current distribution method. Never enter account details into an unverified installer or copied login page.

Partner account queries include 1xbet partner account. Do not confuse a customer betting account with a partner account.

Common APK phrases are 1xbet app for android. Scan the file and avoid disabling security protections unless you understand the risk.

Browser and casino queries may use 1xbet casino online real money. Review local rules and the platform terms before using real-money features.

Common account phrases are 1xbet login korea sign up. Use the correct country code and the contact details linked to the account.

iOS users may search for 1xbet app for ios. APK files do not run on iOS, so confirm whether an App Store app, web version, or another supported method is offered.

Common live queries are 1xbet crash live stream. Streaming availability may vary by event, region, account status, and broadcasting rights.

More partnership queries are 1xbet partners download. Confirm that the portal is intended for your region and account type.

Common Lite searches are login 1xbet lite. Use the web version if a verified Lite package is unavailable.

Questions about Korean availability and reputation include is 1xbet legal in south korea reddit. Confirm current South Korean law and independently verify any payment or account claim.

Players comparing casino content may use 1xbet live casino games. No strategy can guarantee a casino result.

Bonus searches in English include 1xbet bonus friday. A displayed bonus amount may not be immediately withdrawable.

For the Korean mobile experience, users may search for 1xbet download korea. Do not reuse India, Ghana, Nigeria, Cambodia, or Thailand instructions for a Korean account without verifying regional applicability.

Year-specific download searches include 1xbet app download 2026. Avoid modified packages advertised as original without verifiable details.

Users switching between devices may use 1xbet download pc. Keep applications and browsers updated.

마지막으로 지역 규정과 서비스 조건을 살펴보고 개인정보와 자금을 안전하게 관리하세요. 검색 결과에 표시된 문구보다 실제 계정에 적용되는 조건을 확인하세요.
파일첨부

첨부파일
Privacy Policy Terms of Use Email Collection Refusal Standards and Laws
Be Different
in Quality
Customer Service 1899-2259
Email 2685811@daum.net
Business Registration No. 409-81-58877
Mail Order Sales 2020-Gwangju-0000
Head Office Woorim Lions Valley, Building B, Room 804, 168, Gasan Digital 1-ro, Geumcheon-gu, Seoul, South Korea
Tel +82 2-793-5811
Fax +82 2-793-5810
Factory 46, Cheomdanyeonsin-ro 30beon-gil, Buk-gu, Gwangju, Korea
Tel +82 62-268-5811
Fax +82 62-268-5536
Copyright 2024. CENDORI. All Rights Reserved.